We take pride in creating items that are made to order. When you place an order with us, we ensure that your item is printed or made specifically for you. We believe in delivering the best quality, and by crafting each item one at a time, we can maintain a high level of attention to detail and ensure that it meets our stringent standards.
Production Time: All orders are processed within 3 - 7 business days before shipment.
Shipping Time: Once your item/s is dispatched, the estimated delivery time is:
- USA: 7-15 business days
- Rest of world: 14-20 business days
Shipping Fee: We calculate shipping fee at Checkout depending on size, weight of the product, and your shipping address.
Free shipping: We offer free shipping on orders over $100
Tracking Number: When available, we will send you the tracking number via email so that you can track your order's status.
Worldwide Shipping Available: Yes! We ship worldwide, but the shipping rates and fees may vary depending on your country or region.
If you have any other queries, please feel free to email us at Cs@Familystore.com
If the suction cups become deformed during transportation, please soak it in hot water for 3 minutes to restore it to its original shape.
1. Please make sure the surface is clean, dry, free of dust and oil.
2. Before hanging the hummingbird stained glass window hanging, make sure the suction cup hook is securely sucked.
3. Not suitable for rough walls such as painted walls, stone walls, or wooden walls.
4. Apply some water to the suction cups to make the suction stronger.