Contact us

If you have a question about your receiving, your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time.

If you have a question about switching items, please provide us with an order number and message us.

Email us: support@familystore.com
Support time: 2pm - 5pm (UTC-8)

Locate Us: 532 N. Magnolia Ave #511 Anaheim, CA 92801

Office: 4th floor, 47 Nguyen Tuan street, Thanh Xuan, Ha Noi, Viet Nam.
Thank you